1. Agreement
These terms are between you and Print Helpers LLC (“we”, “us”), the publisher of Mockup First (the “Platform”). By signing in or otherwise using the Platform you accept them. If you do not accept them, do not use it.
2. Who may use it
The Platform is not sold to the public. Access is granted by us to our own staff, and to the clients and referral partners we work with, through accounts we issue. An account is personal: it is for the person it was issued to and may not be shared or transferred.
3. Licence
We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Platform for its intended purpose for as long as your account is active. The Platform is licensed, not sold, and all rights not expressly granted are reserved.
4. What you may not do
- Use the Platform unlawfully, or to store or send unlawful content.
- Try to access records that are not yours — another client's data, another partner's commissions, or another person's account.
- Copy, resell, sublicense or make the Platform available to anyone outside your organisation.
- Reverse engineer, decompile or otherwise attempt to derive the source code, except where that restriction is prohibited by law.
- Probe, scan, overload or interfere with the Platform or the infrastructure it runs on.
- Upload malicious code, or content you do not have the right to upload.
5. Your account and credentials
You are responsible for keeping your password confidential and for what happens under your account. Tell us at support@mockupfirst.com immediately if you believe it has been used by somebody else. We may suspend or revoke an account at any time, including for a breach of these terms.
6. Your data
Records about your business that you or we enter into the Platform remain yours. You grant us the licence needed to host, process and display them in order to provide the Platform and the services you have engaged us for. How information is handled, and which third parties receive any of it, is set out in our Privacy Policy, which forms part of these terms.
7. Third-party services
The Platform connects to services operated by others — among them Intuit QuickBooks Online, Google, Twilio SendGrid, Dialpad, NMI, Instantly, Anthropic and Amazon Web Services. Your use of the Platform may be subject to their terms as well, and we are not responsible for their availability, their performance, or acts and omissions outside our control.
8. Payments
Where a payment is collected through the Platform, it is charged by our payment gateway on the terms agreed for that work — the amount and the date being the ones recorded on the payment itself. A card kept on file is kept by the gateway, not by us, and is used only for the payments the client has agreed to. Card details are never received or stored by us. Anything else about invoicing, refunds, pricing or scope is governed by your separate agreement with us, not by this document.
9. Availability
We work to keep the Platform available, but we do not guarantee that it will be uninterrupted or error-free. We may change, suspend or discontinue any part of it, and we will give reasonable notice of a change that materially affects how you use it where we can.
10. Disclaimer
To the fullest extent permitted by law, the Platform is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
11. Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, arising out of or relating to your use of the Platform. Nothing in these terms excludes liability that cannot lawfully be excluded.
12. Governing law
These terms are governed by the laws of the state in the United States in which Print Helpers LLC maintains its principal place of business, without regard to its conflict-of-laws rules, and the courts of that state have exclusive jurisdiction over any dispute arising from them.
13. Termination
These terms apply for as long as you have an account. We may end your access at any time; you may stop using the Platform at any time. Sections 6, 10, 11 and 12 survive the end of your access.
14. Changes and contact
If these terms change, the date at the top of this page changes with them, and continued use after that date is acceptance of the new version. Questions go to support@mockupfirst.com.